These general online sales conditions govern the contract for the sale of the products offered by DESIGN4KIDS based in Varese (VA), Via Cesare Paravicini, 16 - VAT number 03350240127 through its website www.design4kids.it to users / customers of the site .
These general conditions of sale are intended to refer only and exclusively to customers who qualify as "consumers" pursuant to art. 3, co. 1, lett. a) of Legislative Decree 6 September 2005, n. 206, ie "natural persons acting for purposes unrelated to any business or professional activity carried out", as well as adults.
All information contained on the site is in Italian. The customer declares to have read all the above information and general conditions of sale, before placing the order.
The customer, before placing the order for the product, declares that the purchase of said product has no direct relationship with his professional activity, as their purchase is intended for personal use.
The customer also declares to have the legal capacity to undertake in accordance with the provisions of these general conditions.
These general conditions of sale have as their object the definition of the rights and obligations of the parties in the context of a distance sale of goods offered in the online shop www.design4kids.it
The photographs illustrating the products on the site do not fall within the contractual field and are shown for descriptive purposes only.
Receipt of Order
Any order confirmation signed by the validation click constitutes an irrevocable commitment of the customer that can be called into question only in the cases provided for by this contract in the articles "Right of withdrawal" and "Execution of the order".
The conclusion of the contract will take place only upon confirmation of the order by DESIGN4KIDS.
The customer will receive by e-mail a notification of receipt showing the order confirmation with all the constituent elements of the contract (including products ordered, prices, delivery dates, shipping costs).
DESIGN4KIDS reserves the right not to confirm an order for any reason relating in particular to a problem of product supply, or to a problem concerning the order received.
DESIGN4KIDS cannot be held responsible for errors in delivery due to inaccuracies or incompleteness in the completion of the purchase order by the customer. DESIGN4KIDS will also not be held liable for any damage that may have occurred to the products after delivery to the carrier responsible for their transport as well as for delays in delivery attributable to the latter.
The offers contained on this site will be valid as long as the products listed remain online and while stocks last.
DESIGN4KIDS also reserves the right to notify the customer, at the E-Mail address associated with his profile, of any unavailability of one or more of the products purchased. In case of purchase of product no longer available DESIGN4KIDS will refund (on the payment card or Pay Pal account indicated by the same for the purchase or by bank transfer whose details are intended to be communicated after registration) of the price and costs of shipping incurred by the customer.
Prices - Invoice
Prices are expressed in Euros and include VAT at 22%.
The guaranteed price to the buyer is the one published on the site at the time of sending.
Product prices are final. They do not include any delivery costs, which will be indicated in the order confirmation unless otherwise specified
The customer who intends to proceed with the purchase of the products must express this desire through a request made directly on the site, in the specifically dedicated section, where, following the procedures indicated therein, he will send his purchase order and make the payment.
Payment of the consideration is due from the time of the order. The customer undertakes to pay the agreed price for the product ordered on the site (price of the products and transport) using the available payment methods.
The customer guarantees DESIGN4KIDS that he has any necessary authorizations to use the payment instrument indicated in the order.
In case of non-receipt by DESIGN4KIDS of the payment, DESIGN4KIDS reserves the right to cancel the order. In the case of payment by credit card, DESIGN4KIDS reserves the right to request the sending, within 24 hours, of the copy of the identity document proving the actual ownership of the credit card used, it being understood that, in the absence of the sending requested, DESIGN4KIDS may refuse the payment and cancel the order.
Payment data will be processed through a secure server-to-server connection using the SSL (Secure Sockets Layer) Protocol.
Transfer of Risks
The transfer of risks to the customer takes place upon delivery of the products to the carrier by DESIGN4KIDS. During the withdrawal period the customer is responsible for the object as custodian. In case of damage or destruction of the product during the custody of the customer, the latter will suffer all the consequences.
Collection of products in case of absence of the customer
In case of failure to collect within the term established by the carrier, the products will be returned to DESIGN4KIDS which reserves the right to refund the price of the products, leaving the shipping costs to be paid by the customer.
Right of withdrawal
The customer has the right to withdraw from the Contract, without any penalty and without specifying the reason, starting from the receipt of the order confirmation sent by DESIGN4KIDS no later than fourteen working days from receipt of the product at the address indicated for the delivery.
Full proof of receipt is the date shown on the delivery note.
The customer can exercise the right of withdrawal by filling in the appropriate form received or alternatively through specific communication (including indication of the recipient's details, the order number and the date of receipt) to be sent to the email address firstname.lastname@example.org.
If the product has already been delivered, the customer is required to return it to DESIGN4KIDS. The substantial integrity of the product to be returned is an essential condition for exercising the right of withdrawal. the customer must send the product properly packaged and packed; DESIGN4KIDS does not accept returns that are damaged, but kept in a normal state of conservation, kept with the use of normal diligence. Products damaged by detergents / additives, or products damaged by the customer due to inexperience will not be replaced or refunded. The customer must insert a copy of the delivery document received inside the packaging box.
The risks of transport for the return of the products are fully borne by the customer.
The costs of returning the goods to DESIGN4KIDS are charged to the customer. If the customer exercises the right of withdrawal in accordance with the provisions of these conditions of sale, DESIGN4KIDS will reimburse the sums paid by the customer on the same payment method used by the customer for the original transaction (credit card, paypal, bank transfer), unless otherwise indicated by the customer.
The refund will be made, free of charge, within fourteen days from the date on which DESIGN4KIDS became aware of the customer's exercise of the right of withdrawal.
As foreseen by the legislative decree 6/9/2005 n. 206 and article 55 of the Consumer Code, the right of withdrawal governed by these conditions of sale does not apply to goods made to measure or clearly personalized or which, by their nature, cannot be returned or are liable to deteriorate or alter quickly.
In order to guarantee high quality standards, the products are subjected to quality control procedures by DESIGN4KIDS before being shipped. However, in the event of problems, the customer benefits from the legal guarantee from the manufacturing company for a duration of 24 months. Added to this guarantee is the DESIGN4KIDS "satisfied or reimbursed" guarantee, valid for 30 days following delivery, provided that it has been used normally and in accordance with the recommendations contained in the documents attached to the products and in the relative instruction booklets.
In any case, the products sold benefit from the legal guarantee against hidden defects provided for by articles 1641 and following of the Civil Code.
Finally, some products enjoy an extended warranty. In these cases, the terms and duration of the guarantee are specified in the guarantee certificate delivered with the product. The latter does not cover damage, breakages or malfunctions due to failure to comply with the precautions for use.
To activate the guarantee, the customer returns the product to DESIGN4KIDS at his own expense, attaching the original order receipt.
The product will be replaced with an identical product and sent to the customer at the expense of DESIGN4KIDS, except in the event of unavailability or discontinued production of the product itself. In the latter case, DESIGN4KIDS will refund the price of the product to the customer.
Use of the site
The product descriptions and images on the site correspond to what is made available by the suppliers of DESIGN4KIDS to DESIGN4KIDS itself. The photographs and video presentation of the products accompanying the descriptive information are published on the site for descriptive purposes, taking into account that the quality of the images, including an exact display of the color variations, may depend on software and IT tools used by the customer when connecting to the site. DESIGN4KIDS assumes no responsibility for problems caused to the customer by the use of the site and the technologies used as they are not dependent on their own will.
Intellectual and industrial property rights
DESIGN4KIDS informs that the site, as well as all trademarks and distinctive signs used in relation to the sale of the products offered, are protected by the applicable intellectual and industrial property rights and that any type of reproduction, communication, distribution, publication, alteration is prohibited. or transformation, in any form and for any purpose they take place. DESIGN4KIDS reserves the right to act legally to protect these aspects. DESIGN4KIDS assumes no responsibility for the trademarks and other distinctive signs that appear on the products it markets on the site, with respect to which the customer does not acquire any rights following the conclusion of the Contract.
Personal data protection
DESIGN4KIDS is the owner of the personal data collected at the time of registration on the site, as well as those subsequently communicated at the time of purchase by the customer, except for the data relating to the payment procedure for which reference is made to the banking institutions through which the transaction takes place. For information relating to the processing of personal data, including the rights referred to in art. 7 of Legislative Decree 196/03, please refer to the detailed information already provided at the time of registration on the website www.design4kids.it
The "validation click" constitutes an electronic signature.
This electronic signature has the same value between the parties as a handwritten signature.
Integrity of the contract
These general conditions of sale constitute the entirety of the obligations of the parties.
No other general or particular condition communicated by the customer may be included in or out of these general conditions.
If one or more provisions of these general conditions are considered invalid or declared as such in application of a law, regulation or following a final decision taken by a competent jurisdiction, the other provisions will retain all their force and value.
For any communication you can contact DESIGN4KIDS at the following addresses:
The sales contract between the customer and DESIGN4KIDS is concluded in Italy and governed by Italian law.